San Diego Restaurants · Voice AI

Your phone gets answered
during the dinner rush.
You own the system.

Every missed call during service is a cover walking out the door. We build the AI phone system that answers it — takes reservations, handles hours and menu questions, escalates to your staff when needed. Runs on your Twilio number. You own everything.

22% Revenue lift documented for pizza operators with inbound voice AI Source: Loman AI published case study — their result, not our promise
$30–50 Typical monthly operating cost to run the system after we build it — you pay Twilio and OpenAI directly Estimate based on standard Twilio per-minute + OpenAI API usage for a full-service restaurant
$199–$599 What competitors like Hostie charge per location per month — on their infrastructure, not yours Source: Hostie published pricing page (hostie.com). Market validation — not our offer.
Stack

Vapi · Twilio · OpenAI — on your accounts

Integrations

Toast · Square · OpenTable

Ownership

Your Twilio number, your source code, your accounts

Location

San Diego — demos available in person

What missed calls actually cost

The dinner rush is when you need your phone the most. It's also when nobody can answer it.

During service

The host can't get to the phone

Friday night. Table 12 needs attention, there's a wait list, and the phone rings four times. Nobody picks up. The caller hears voicemail and books somewhere else.

This isn't a staffing failure. It's a structural gap — and it happens at your busiest hour, every week.

After hours

Reservations called at 10:45pm

You close at 10. A party of four wants to book for next Saturday and calls after service. They're looking for a table for a birthday. The phone rings out. They book on Resy at the restaurant two blocks away.

Voice AI has no closing time.

Manager time

"What time do you close?"

Someone clocked the calls. 12 times a day: hours, parking, whether you're open on Mondays, whether the salmon dish is still on the menu. The answer is on your website. Staff answer it anyway.

That's 45–90 minutes of staff time per day on questions that don't require a human.

22%

Loman AI documented a 22% revenue lift for pizza operators after deploying inbound voice AI. That's their finding — from their published case study — not a claim we're making about your restaurant. We're citing it because it's the best available public number for the size of this opportunity. The actual outcome depends on your call volume, your current missed-call rate, and your average cover value.

Source: Loman AI ($3.5M seed, 2023) — independently verifiable. Not our client. Not our statistic.

A voice AI your restaurant runs — not rents

The same technology Hostie and Loman sell as a $200–$600/month subscription. We build it once on your own accounts. You own it.

Answers inbound calls

Your existing Twilio number. When a customer calls, the AI answers — professionally, on-brand. It knows your hours, your menu, your reservation policy, your location.

If you're mid-service, it doesn't ring your staff. It handles it.

Takes reservations + handles questions

Connects to Toast, Square, or OpenTable to take and confirm reservations in your existing system. Answers hours, directions, menu questions, special accommodations. Routes delivery or catering inquiries.

Handles what a host handles — without tying up a host.

Escalates to a human when needed

When a call requires a person — a complex request, an upset guest, something the AI can't resolve — it transfers or takes a message and routes it immediately. You set the rules.

The system handles what it can. A human stays in the loop for what it can't.

What makes this different from Hostie or Loman: those products run on their servers, with their prompt engineering, on their API keys. When they change pricing, you pay more. When they go down, your phones go down. When you cancel, the system disappears. Ours runs on your Twilio account and your Vapi instance. The code is in your GitHub repo. It runs whether we're involved or not.

Two ways to start

If you're already convinced, start with the Voice AI Pilot. If you want the math written down first, start with the Restaurant Operations Audit.

Productized · Fastest Path

Restaurant Voice AI Pilot

A working AI phone receptionist for your restaurant. Integrated with your POS, trained on your menu and hours, running on your own infrastructure.

  • Toast, Square, or OpenTable integration
  • Hours, menu, reservation handling + human escalation
  • Runs on your Twilio number and Vapi account
  • Source code delivered to your GitHub repo
  • 30-day post-launch support included
$2,500
setup · one-time
+ $400/mo
managed (optional)

vs. Hostie at $199–$599/mo on their infrastructure. You keep the system if you ever cancel ours.

Start the conversation
If you want the math first
Restaurant Operations Audit
$2,500 one-time
A full written analysis of where your restaurant is bleeding time and covers. Includes the voice AI system design, POS integration map, and a build estimate before you commit to anything.
  • Call-volume and missed-call analysis
  • POS integration map (Toast / Square / OpenTable)
  • Voice AI system design for your operation
  • Staffing and workflow ROI breakdown
  • Build estimate included
Ask about this
After the pilot is running

Ongoing Support

The $400/month managed retainer covers monitoring, prompt tuning, and up to 2 hours of changes per month. If your menu changes, your hours shift, or you want to add a new call flow — that's what the retainer is for.

The system runs whether you use a retainer or not. You own it. The retainer is optional — it's for owners who'd rather not think about maintenance.

Running cost after we're done: ~$30–50/month directly to Twilio and OpenAI.

The ROI math — show your work

What it takes to break even

Setup cost: $2,500 one-time.
Ongoing (if managed): $400/mo + ~$40/mo infrastructure = ~$440/month.
Payback frame: If your restaurant does 30 missed calls per week and recovers 1 in 5 as a reservation at an average cover value of $45, that's $270/week or about $1,170/month recovered. The system pays for itself in setup within the first month of operation.

That math assumes a conservative 20% conversion on answered calls and a $45 average cover. Your actual numbers may be higher or lower. This is illustrative, not a guarantee.

If you don't add the managed retainer: you pay ~$40/month to Twilio and OpenAI to keep it running. Nothing to us.

Compared to Hostie: at $399/month, Hostie breaks even versus our setup cost in 6.3 months — and at month 7 you're still paying $399/month on a system you don't own. After 12 months, Hostie costs $4,788 for the year. Our pilot + managed retainer: $2,500 + ($440 × 11) = $7,340 total — but you own the system outright and owe nothing if you cancel the retainer.

Hostie pricing sourced from hostie.com published page. These are industry comparables, not our clients or partners.

We can show up in person

Most automation companies are remote-first. We're not going to a demo call if you'd rather see it running in your dining room.

Baxter Solutions is San Diego-based. If you want to see the voice AI answer a call before you commit to anything, I'll bring a laptop and walk you through a live demo at your restaurant. North Park, Little Italy, Pacific Beach, La Jolla, Mission Valley — that's the neighborhood, not a flight itinerary.

This isn't a differentiator I'm inventing. Hostie built their restaurant go-to-market on walk-in demos as the primary close. The pattern works because restaurant owners buy from people they've met. A demo you watch is more convincing than a deck you read.

Want to see it live before committing to anything? Send a message below with your restaurant name and neighborhood. I'll reply within one business day to schedule a time.

The companies already doing this — and why ownership matters

Hostie raised $4M from Gradient Ventures (Google's AI fund) to build restaurant voice AI at $199–$599/month per location. Loman raised $3.5M and published a 22% revenue lift study for pizza operators. These are real companies solving a real problem — the market for restaurant voice AI is validated.

The difference in what we offer: their products run on their infrastructure. You pay a monthly subscription for as long as you want the system. When you cancel, it's gone. When they raise prices, you pay more. When their server goes down during a Friday dinner rush, your phones go down.

We build the same stack — Vapi for the AI voice layer, Twilio for telephony — on your accounts. The code lives in your GitHub repo. You can take it to any developer. You can modify it yourself. You can cancel our retainer and the system keeps running on your $30–40/month Twilio bill.

There's no better or worse here — it's a question of what you want to own versus rent. If you want a hosted product with no setup friction, Hostie is a real product. If you want a system that's yours permanently and you're willing to do a proper setup once, that's what we do.

Estimate your missed-call revenue

Enter your restaurant's numbers. Every assumption is visible and editable. The output is an estimate — the audit produces the version with your actual data.

These numbers are illustrative. The Restaurant Operations Audit ($2,500) produces a version of this analysis using your actual call logs, POS data, and cover counts — not estimations. Ask about the audit.

Start a conversation.
No commitment to proceed.

Tell me your restaurant name and the single biggest phone problem. That's enough to start.

If you'd rather just send a quick email: tell me your restaurant name and neighborhood and the line "I want to see a demo." That starts the conversation with no paperwork.

Talk to Baxter Solutions

Restaurant voice AI · San Diego