You can't answer your phone
while you're on the job.

Who this is for

Owner-operators and small crews in field service trades — where you are the revenue generator and the person who answers the phone, and those two things can't happen at the same time.

The four workflows that move the needle

Each workflow is independent. You don't need all four. We build what's relevant to your actual drop-off points — not a bundle of things you don't need.

How a build works

Everything runs on your infrastructure — your Twilio account, your n8n or Make instance, your phone number. We build it, document it, and hand it off. There's no ongoing fee to us unless you want managed monitoring.

1. Step 1

   Operations Audit — $1,500

   90-minute call to understand your current flow — how leads come in, how jobs get scheduled, what you're tracking and what falls through. Written report covers which workflows apply to your situation, what to build first, and what to skip. This is not a sales call — it's a structured diagnosis. If the answer is "you don't need automation right now," we'll say that.

2. Step 2

   Fixed-price build — from $7,500

   We spec the workflow, set up your accounts (Twilio, n8n or Make, anything else needed), build and test the integration, and hand over the documentation. A single workflow build — missed-call text-back with lead capture, for example — is $7,500 fixed. Multi-workflow builds run $15,000–$35,000 depending on scope and integrations. No hourly billing, no scope creep.

3. Step 3

   Optional: Care or Operate retainer

   After the build, the workflow runs on your accounts with your ongoing infrastructure costs ($10–$30/month for a typical trades setup). If you want monitoring, updates, and a point of contact when something breaks, our Care retainer is $800/month for async monitoring and 2 hours of changes. The Operate retainer at $1,500/month adds a monthly call and priority response. Neither is required — you own the system and can run it without us.

What automation won't do for you

We're not going to oversell this. Knowing the limits matters as much as knowing what works.

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  It won't generate demand. If the phone isn't ringing, the fix is marketing, not workflows. These systems handle volume you already have.

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  It won't close jobs for you. Capturing a lead is not the same as landing the job. The human work — showing up, giving a credible quote, doing good work — is still yours.

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  It won't handle emergencies perfectly. A caller with a flooded basement at 11pm needs a human. The system can escalate and give a callback time, but there's no substitute for answering emergencies directly. Configure the escalation path for your business.

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  It won't fix a broken sales process. If your close rate is low because of pricing, reputation, or how you run the initial call, automation on the front end won't change that. The audit step is partly about surfacing this before we build anything.

Start with the audit

The audit is a structured 90-minute call plus a written report. We map your customer flow, identify where leads and jobs are falling through, and tell you exactly what to build — and what not to. $1,500 fixed. No ongoing commitment required.

Questions first? Email us directly.